Services
Brand Management & CX Strategy
Brand Management & CX Strategy
Brand Management & CX Strategy
Let's talk about your brand, your customers' perception of it, and your goals. Knowing where to start in managing customer experience can be overwhelming with the number of options and paths customers have available these days.
We'll bring focus to your vision by creating a Customer Promise and lay out your path for customer success with an easy-to-follow CX Engagement Strategy.
Social Media Management
Brand Management & CX Strategy
Brand Management & CX Strategy
With a thorough understanding of your target market, I'll be ready to curate your brand across social media channels. Focusing on creativity and authenticity, we'll collaborate to build your online presence, authority, and community.
From one-time support for new product launch to ongoing content creation and community management, I'm a
With a thorough understanding of your target market, I'll be ready to curate your brand across social media channels. Focusing on creativity and authenticity, we'll collaborate to build your online presence, authority, and community.
From one-time support for new product launch to ongoing content creation and community management, I'm available to post, monitor, moderate, and measure the results.
Website Design & Optimization
Brand Management & CX Strategy
Email & Subscription Management
Your website is integral to how customers experience your brand. Let's ensure customers can find their way to you and can easily walk your path to purchase through a website usability and search engine optimization evaluation.
Whether you're looking to optimize an existing site or create a new one, I'll work with you to make sure it's an inviting and informative space for your customers.
Email & Subscription Management
Email & Subscription Management
Email & Subscription Management
If you're like a lot of businesses, you've got a list of customer email addresses but lack the time or are uncertain of what steps to take next.
I'll bring my expertise to maximize the value of your contacts so you can start providing your customers with personalized, relevant information through email marketing and automation, whether it's for a product launch, event, or ongoing engagement.
Voice of Customer & Analytics
Email & Subscription Management
Voice of Customer & Analytics
You know your customers are talking about you. Listening to what your customers think and say about you is essential in improving their experience and growing your brand.
Through survey creation, distribution, and analyzing the results I can help you determine how to measure success and direct your strategy. After all, the customer's perception is your reality.